After-sales service is indispensable in machine tool industry since even the best quality machine may have some technical issues. Therefore, Johnford considers it to be as important as our promise of the quality of our products to customers. We take every possible problem extremely seriously so that our customers can achieve the best performance with our machines.

  • General information & Manuals

    Dedicated to our agents, this section provides you with essential information such as videos, photos and explosion drawings so as to give a more comprehensive understanding of dealing with technical issues and maintenance support of our machines. Furthermore, the manuals of all of our machines are uploaded for our agents to look up. Link to the cloud:

  • Technical Support

    With over 25 years of experience in CNC machinery, Victor Hsu, the after-sales service assistant manager, has been dealing with all kinds of technical issues for our agents. His technical team is certainly the backbone of Johnford.

  • Service Contact

    Whenever you are in need of help, please feel free to make questions by this email:
    Victor Hsu, After-sales Service Assistant Manager


Contact Information

If you have any comments, inquiries or questions concerning our products & services, please complete the following form and we will get in touch with you soon.